Survey by RNC Pharma and Doktor Na Rabote (Doctor at Work): 95% of Doctors Experience Rudeness and Inappropriate Patient Behavior
63% of doctors have experienced inappropriate patient behavior, according to an online survey by the RNC Pharma analyst company and the Doktor Na Rabote (Doctor at Work) social network for doctors. Another 32% admitted that rude patients have already become nearly common.
Only 3% of the respondents have never encountered rudeness and inappropriate behavior of patients. There was no significant correlation regarding gender, age, place of work or specialty in this regard. Both residents of megacities (Moscow, St. Petersburg, Novosibirsk, Chelyabinsk, Rostov-on-Don, Samara, etc.) and relatively small settlements (Nytva, Yelets, etc.) have never witnessed inappropriate patient behavior. Neither have therapists, ophthalmologists, surgeons, cardiologists and even psychiatrists. The case here is most likely the personal characteristics of specific doctors or simple luck.
Many doctors stressed that cases of aggression by patients have significantly increased over the past 2 or 3 years. They also mentioned that it is not only patients who behave aggressively, but also relatives and other persons accompanying patients.
Have you often experienced rudeness and inappropriate behavior of patients? (single answer question)